---
title: "How to Collect the Dump File on a Windows Platform"
slug: "collect-the-dump-file-on-a-windows-platform"
description: "SecurityInspection/ElementSeries/ready_to_release/HelpCenter"
updated: 2023-06-14T08:08:26Z
published: 2023-06-14T08:08:26Z
canonical: "help.txone.com/collect-the-dump-file-on-a-windows-platform"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.txone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Collect the Dump File on a Windows Platform

#### Summary

A step-by-step guide on how to collect a dump file on a Windows platform.

---

#### Applicable Version

Portable Inspector / Portable Inspector Pro

---

#### Details

**Enable full dump configuration steps**

1. Unzip the LocalDumps.zip as attached.
2. Run "enable.bat" as administrator.
3. Reboot the machine. The system is configured to collect the dump.
4. Reproduce the issue/bug.
5. If any crash happens, you can get the dump file from C:\dump.

**Disable full dump configuration steps**

1. Run "disable.bat" as administrator.
2. Reboot the machine.

[LocalDumps.zip](https://cdn.document360.io/f5889a21-4b9d-49ff-a4a7-03538c6b843a/Images/Documentation/LocalDumps.zip)

- Requirement:  The function only works on **Vista SP1 and above**.
- Reference: [Microsoft Docs - Collecting User-Mode Dumps](https://msdn.microsoft.com/en-us/library/windows/desktop/bb787181(v=vs.85).aspx)

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