How to Collect the Management Program Debug Log

  • Published on Jun 14, 2023
  • 1 minute(s) read
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Summary

A step-by-step guide on how to collect the Portable Inspector (Pro) Management Program debug log.

Applicable Version

Portable Inspector / Portable Inspector Pro

Details

  1. Go to the endpoint where Portable Inspector Management Program has been installed.

  2. Launch Portable Inspector Diagnostic Toolkit from Windows Start menu.
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  3. In the [A] Debug tab, select Diagnose synchronization and usage issues, and click Start.
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  4. Click Start Diagnostic Logging
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  5. Reproduce the issue encountered by Portable Inspector.

  6. After the issue is reproduced, go back to the Diagnostic toolkit and click Stop Diagnostic Logging.
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  7. Click Collect Data to begin log processing
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  8. Click Finish to retrieve the prepared log files.
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  9. Click Open Folder to navigate to the path.
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  10. Locate log path and open.
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