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      How to Collect the Management Program Debug Log
      • 14 Jun 2023
      • 1 Minute to read
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      Contents

      How to Collect the Management Program Debug Log

      • Updated on 14 Jun 2023
      • 1 Minute to read
      • Print
      Article summary

      Summary

      A step-by-step guide on how to collect the Portable Inspector (Pro) Management Program debug log.

      Applicable Version

      Portable Inspector / Portable Inspector Pro

      Details

      1. Go to the endpoint where Portable Inspector Management Program has been installed.

      2. Launch Portable Inspector Diagnostic Toolkit from Windows Start menu.
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      3. In the [A] Debug tab, select Diagnose synchronization and usage issues, and click Start.
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      4. Click Start Diagnostic Logging
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      5. Reproduce the issue encountered by Portable Inspector.

      6. After the issue is reproduced, go back to the Diagnostic toolkit and click Stop Diagnostic Logging.
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      7. Click Collect Data to begin log processing
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      8. Click Finish to retrieve the prepared log files.
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      9. Click Open Folder to navigate to the path.
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      10. Locate log path and open.
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